Route to recovery

If you have been affected by fire, water, storm damage or theft, then you will undoubtedly be looking to process your insurance claim as swiftly as possible. Working with a loss assessor such as ourselves will speed up this process and ensure that it is meticulous, so you can begin your route to recovery right away and with the payout you’re entitled to.

Once you have made contact with Bell Green, our team of experts will visit your residential or commercial property to discuss your concerns and make an initial assessment of the damage. Once we have made this initial assessment we will contact you with our proposal and an outline of how to manage your claim, giving you the opportunity to make a decision.

The next step is to organise any emergency repairs, cleaning or safety measures to prevent any further damage. We will then meet with a representative from your insurance company and/or their appointed loss adjuster to discuss your claim. This will enable us to negotiate and ensure that the full terms of your policy are being adhered to. We will always feedback to you after such exchanges with your insurance company, to give you a clear picture of the process and peace of mind knowing that your claim is being professionally managed.

As part of providing a fully quantified claim to your insurance company, we will head up a team of structural surveyors and chartered engineers who will provide specifications and quotations on work that should be carried out in order to safely restore your property. This information will be presented to your insurance company as part of our damage assessment, to enable us to negotiate a fair payout based on your maximum entitlement.

Once we have secured the fairest payout for you, we will continue to work with you and liaise with your insurance company to ensure that your property is properly restored to your specification.

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A flexible, understanding approach